Professional MMO Services
Cleveland, OH USA
When and how did Mogs get started?Massive Online Gaming Sales LLC (MOGS) was formed in 2004 by a group of veteran MMO gamers based in Ohio, USA. Previously the team had worked individually in the secondary market of MMORPGs since 1998 operating on a small scale via eBay and other trading platforms. With each team member bringing unique skills and experiences to the industry, MOGS developed a service that intimately understood the needs of gamers and sought to satisfy those needs in a way that would build lasting relationships with customers.
Why are customers important to Mogs?Success as a business is due to this deep rooted understanding of its customers. Many of MOGS's competitors are built on capital from third party investors and survive by outsourcing operations to Asia, often leading to poor service delivery due to non-comprehension of customer values. Conversely, MOGS exists as an independent company, operating all processes from central offices in Ohio and continuing the philosophy it was built on; by gamers, for gamers.
What does Mogs do to stay #1?To this day, MOGS continues to innovate where others consolidate. The company consistently invests in new processes to shorten delivery times, enhance the clarity of communication and delight its customers. There are also plans for community-focussed additions to the MOGS service to help customers get the most out of their gaming experience. This clearly displays the company's intent of being an active stimulus in the gaming marketplace, rather than a benign cash-cow in the portfolio of a venture capitalist. We are truely inspired gamers; constantly striving to make things fun and easy for everyone involved in our website. We really do understand our clients and their needs, and try our very best to make every experience you have at mogs a pleasant one.
Mogs vs GodzillaOur most valuable asset here at Mogs is our staff. We strive to make Mogs as strong as it can be and the best foundation you can have for any company is a solid supporting cast. Each person brings something different to the table and with that in mind we would like to take a moment to introduce you to the team and give you a chance to get to know us just a little bit better.